Soy Candle Care

  • Burn it! - At your first burn, ensure the melt pool melts to the edge of the glass before you extinguish, a 0.5-1cm melt pool is ideal.  This may take a 1-3 hours.  This will ensure your candle does not ‘tunnel’ and leave wax on your glass.  Try and do this each time you burn if you can.

  • Trim the wick - Keep your wick trimmed to 5mm, this will help you get the most out of your soy candle.  It will also help with preventing your wick from curling back into the wax or dropping pieces of wick into the wax.

  • Burn Time - Never burn your candle for more than 3-4 hours at a time.  Best to burn at a minimum of 1 hour - this will help prevent tunnelling and ensure a cleaner burn.

  • Stop Burning it! - when your candle has approximately 5mm of wax in the bottom, stop burning it.  Burning until there is no wax left may cause glass to crack.
  • Store your candle away from direct sunlight and preferably not in extreme cold conditions, it may change the appearance of the wax. 

  • Wet SpotsCandles may develop 'wet spots' on the glass, usually due to changes in temperature.  This is normal and does not effect how the candle performs.  It will usually go away after burning for a few hours.

  • Frosting - This appears like white shading on the candle.  This is also caused by changes in temperature and in no way effects how the candle performs.

  • Remember, all Wik candles and melts are hand poured.  Although we do aim to make them as consistent as possible, every candle and melt will be different.